• Press 0 – To hear your account balance
• Press 1 – To add call credit
• Press 3 – For help
• Press 9 – For a Customer Care Agent

To Check your account Balance:

• Dial 121 on your mobile and press the call button.
• Press 1, enter the PIN printed on the receipt, then press (#) to confirm the transaction.
• Listen for confirmation that your account has been credited with the value shown on your PIN and your new balance.